Shipping policy

Shipping policy

Shipping Policy

We aim to deliver your orders quickly and safely across Pakistan.

1. Order Processing Time

  • All orders are processed within 1–2 working days
  • Orders placed on weekends or public holidays will be processed on the next working day

2. Delivery Time

  • Major cities: 2–4 working days
  • Other areas: 3–5 working days
    Delivery times may vary due to unforeseen circumstances or courier delays

3. Shipping Charges

  • Shipping charges will be calculated at checkout
  • We may offer free delivery on selected promotions or order values

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) all over Pakistan
  • Please ensure your phone is reachable for order confirmation
  • Orders may be canceled if not confirmed

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or WhatsApp
  • You can track your parcel through the courier service

6. Delivery Issues

  • If your parcel is delayed, lost, or returned, please contact us immediately
  • We will coordinate with the courier company to resolve the issue

7. Incorrect Address

  • Please provide a complete and accurate shipping address
  • We are not responsible for delays or failed deliveries due to incorrect information